There’s a lot of noise out there about warranties and whether or not you have to take your car to a local dealership for service in order to not void your warranty.
The short answer is that, it will not void your warranty. While you have the right to choose anywhere in Phoenix to get your car serviced, it’s important to ensure that the independent shop you select uses high-quality parts and performs repairs according to industry standards. Poor-quality work or non-genuine parts can potentially void your warranty if they lead to a problem with your vehicle. At Stratton Motor Cars, we only use high-quality and OEM parts and we won’t charge you an arm, leg, and your firstborn to maintain and service your car.
For example, let’s say you bought your car at a dealership in Scottsdale, but you have a reliable mechanic somewhere else in the Valley who won’t charge you those ridiculous dealership prices for routine maintenance and repairs. The Magnuson-Moss Warranty Act, a federal law in the United States, protects consumers by preventing manufacturers from voiding warranties simply because a car was serviced or repaired by an independent mechanic or shop. However, you should keep in mind that you, as well as that independent shop of your choice, should be following the manufacturer’s recommended maintenance schedule. It’s a good idea to keep records of all services and repairs.
When you bought your new vehicle, it may also have come with multiple warranties, including the manufacturer’s warranty, an aftermarket warranty, an emissions warranty, and a corrosion warranty, among others. You need to read these to understand the terms and conditions of each, as they may have different requirements and some may include clauses that restrict certain modifications or use of non-OEM (original equipment manufacturer) parts.
We are experts in this so if you ever have any questions, please don’t hesitate to give us a call so that we can guide you through it.
Manufacturers are required to honor warranty claims, even if the vehicle was serviced at an independent shop, for issues covered by a recall. Recalls can get tricky so, if you have any doubts or concerns, you can consult with your car’s manufacturer or a legal professional for guidance on any warranty-related issues.
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If you ever have any questions, our experts can guide you! Give us a call anytime.
480-234-7354
3902 E University Dr, Ste 5
Phoenix, AZ 85034
